Terms & Conditions

Definitions:
The Client : The company or individual requesting the services of Orange Fish Design.
Orange Fish Design: Web or Graphic Designer, owner & employees or representatives.

General:
Whilst every endeavour will be made to ensure that the website, design project or advert is free of errors, Orange Fish Design accept no responsibility for any losses incurred. The website, graphics and any programming code remain the property of Orange Fish Design until all outstanding accounts are paid in full. We take no responsibility for any copyright infringements caused by materials submitted by the client or used by the client in the future on their website and  reserve the right to refuse any material of a copyrighted nature.

Website and Graphic Design Projects:
Before any project is started all client requirements and features will be listed. Once these have been met any additional revisions to the website / graphic design will be invoiced separately. The client agrees to make available as soon as is reasonably possible to Orange Fish Design all materials required to complete the website / design project to the agreed standard and within the set deadline. Orange Fish Design will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. Orange Fish Design will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents or for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided. Any additions, enhancements or updates to projects will be invoiced at our hourly rate.

Payment
A non-refundable deposit of 50% is required for our website projects before any design work will be carried out. Once a website has been designed and completed the final balance of payment is then due, prior to making the website live at the correct domain. With graphic design projects payment is due at commencement of the project.
If the client decides they no longer want the website or design work after the job has been commissioned, they are still obliged to pay for the work that has been completed. Non payment will result in legal action being taken if necessary.

Compatibility
Orange Fish Design will endeavour to ensure that any developed/designed site will function correctly on the server it is initially installed in and that it will function correctly when viewed with the current versions of the following web browsers:  Microsoft Internet Explorer, Mozilla Firefox and Google Chrome . We can offer no guarantees of correct function with all browser software in the future as these are constantly changing.

Website & Email Hosting
Orange Fish Design cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. Orange Fish Design reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate any web hosting service we provide for clients should the necessity arise.

Website Optimisation
Due to external factors, such as changes to the way search engines rank websites, we cannot offer any guarantees regarding the position we will achieve for websites. The process of optimising websites itself will bring in more traffic and hits and you’ll see visits increase to your site naturally. We cannot accept liability for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.

Privacy
We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters.

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